Brookside Home Care Updates Caregiver Training And Services In Oceanside And Rockville Centre, NY

Brookside Home Care Updates Caregiver Training And Services In Oceanside And Rockville Centre, NY

Brookside Home Care Updates Caregiver Training And Services In Oceanside And Rockville Centre, NY

Brookside Home Care Inc., servicing Nassau County, NY, announces updated caregiver training and services in the local area including Oceanside and Rockville Centre. They put all caregivers through extensive cognitive, behavioral and personality testing rarely seen in the home care industry.

March 24, 2018 ( datsyn.com) – Brookside Home Care Inc., based in western Nassau County, New York, has announced new caregiver training and updates to its services in the local area including Rockville Centre and Oceanside, NY.

More information on Brookside Home Care can be found at: brooksidehomecare.com

This Licensed Home Care Services Agency (LHCSA), which cares for seniors and others in Rockville Centre, Oceanside, Garden City, Bellmore and Merrick, NY, puts all its caregivers through extensive cognitive, behavioral and personality testing that is rarely seen in the home care industry. The agency also has each of its aides undergo an extensive background check.

This process according to Rob Calarco, the agency’s owner and executive manager, is intended to make sure the families Brookside Home Care serves are provided with caregivers who both meet the most stringent of criteria and are most likely to be compatible with the elderly people they have been entrusted to care for. It comes with an understanding, said Calarco, that while such testing is not always perfect, it works far better than using a cookie cutter approach to match caregiver and patient.

In addition, Brookside Home Care demands that its caregivers, even experienced home health aides, have a minimum 15 hours of new training before they are placed in the home of a client. This includes providing all aides with regularly updated educational resources relating to the changing roles, responsibilities and challenges surrounding the care of elderly seniors. This training is frequently updated to keep up with the needs and demands of today’s home care clients.

“Our reputation is always on the line, which is why we place the same demands on our caregivers as we would expect for our own loved ones”, said Calarco. “Coping with Alzheimer’s and related dementia is a very difficult situation for an aging senior and their families”, he added, which is why he expects a personal home caregiver or home health aide from Brookside Home Care to be able to give clients both physical and emotional support. The agency’s caregivers are specially trained and updated to keep them in sync with best practices and modern care standards.

The Nassau county home care agency is on-call 24 hours per day, seven days per week to answer all questions and deal with any unforeseen issues that may arise. For both hourly and live-in care programs, Brookside Home Care creates customized plans that are tailored to the exact needs and requirements of each senior client.

The company’s senior home care services have a strong presence in Rockville Centre, Oceanside, Garden City and Merrick, NY among other local areas in Nassau County.

More details on Brookside Home Care and their caregiver services can be found by visiting the agency’s website or by calling.

My path to home care is a bit unconventional. I began my career in asset management, working for several large financial institutions over the course of 15 years. Although I rapidly moved up the ranks, the financial services industry often left me feeling unfulfilled. It became evident that it was time for a change.

In my personal life, I witnessed the emotional and financial stress that caring for loved ones can place on a family. My wife’s grandmother lived well into her 90’s. Although she mentally remained sharp, we watched her ability to perform routine daily tasks deteriorate slowly over several years. To complicate things further, my wife’s uncle, who resided in the same house, was diagnosed with Alzheimer’s. When we visited them, we often didn’t know what to expect on the other side of the door as they slowly slipped away. A caregiver was hired for the evenings at first, and later increased to full time to help alleviate some of the stress. One day, after providing several months of care, the caregiver disappeared without notice. Our family was devastated.

After doing some research, I discovered that my experience was not an isolated event. Many others were entrusting the care of their loved ones to individuals and agencies, only to be frustrated and disappointed by unprofessional and unreliable conduct. There had to be a better way.

The events above lead me to establish Brookside Home Care Inc. My vision was simple – deliver a premium service with the same level of professionalism demanded by my former colleagues, while at the same time, provide the compassion, caring and understanding that we needed during our family’s ordeal. We’ve taken several steps to achieve this goal and differentiate ourselves from the competition….

  1. We embraced state-of-the art technology to provide loved one’s with real time updates of the activities performed by our caregivers.
  2. We implemented the most stringent caregiver screening and training processes which include cognitive, behavioral and personality testing, an extensive background check and over 15 hrs of training.
  3. We provide updated educational resources relating to the changing roles, responsibilities and challenges surrounding the care of our elderly loved ones.
  4. We’re on-call 24 hrs per day, 7 days per week to answer all questions and deal with any unforeseen issues that may arise.

The implementation of these steps allows us to provide a level of care and service that’s unsurpassed. When you schedule a free assessment, I personally meet with the client and all interested family members to understand the unique nature of your case and determine the best caregiver match from our qualified staff. Brookside will give you the freedom and peace of mind you deserve. Your loved ones are too important to trust to anyone else.

 

Source: PR